Got me out of trouble, fast and well priced. Really grateful and impressed. On a Bank Holiday too! Pro - tip , if you are taking a computer too them, they are at very end of Salisbury St in old School House building. You have to get out and be rung in.
Andy was very helpful and informative and didn't take long at all considering he had to completely open up my laptop and solder my DC jack. Great customer service. Will definitely be going back if my laptop ever needs repairing again 🙂
Great pc repair service, sorted out my laptop's overheating problem quickly and for a very reasonable price. A friendly, knowledgeable staff member explained the issue clearly and was happy to talk through my other laptop questions. Very happy to have found them, I'll definately use them again and recommend to friends
Andy returned my phone call straight away and he was really helpful and conscientious . He listened carefully to the problems I was having with my aging laptop and checked everything thoroughly. He was very clear about my options for repairs, and the costs involved. He also gave me lots of useful information about what to look for in a replacement if I chose not to go ahead with the repair. I would definitely recommend this business.
Andy very quickly took over my broken PC (a Windows Blue-screener....), and it was back working fine within 36 hours exactly when I needed it back - and he gave me 3 months warranty on the fix for peace of mind at no extra cost. He also gave me good antivirus advice! Thanks Andy!
Fantastic service from a knowledgeable professional at a very reasonable price. Will definitely be back if I need to. Fixed my laptop in a few days for much less than I was quoted elsewhere when I thought I was going to need a whole new machine. Didn't try to up sell and I didn't lose any data.
Andy replaced my hard drive and solved all of my software issues within a couple of days ago. The communication was excellent throughout the couple of days it was being fixed and the price was very reasonable for what it was. Would definitely recommend to a friend !
Brilliant. It was very fast (dropped Tuesday could collect it on Thursday). My laptop is now fully working like I wanted (the bug was caus by window defender so he had to uninstall windows 10, then back on windows 7 uninstall it too. Install it back, upgrade to 10, change few settings for windows defender.) Cheaper than leave it to Curry’s PC word and much faster... would recommend 100%.Thank you !! Charlie
I truly recommend PC-Dial-A-Fix: I broke my screen for all in one computer, it was very stressful because all repair places I talked to made me feel even more stressed out about it. When I reached out to Andrew he was realistic but also reassuring. He made his best to find the part needed and kept me posted through the whole process. He came home to pick up the computer and he also delivered it which was a huge help. I am so grateful not only for the quality of the costumer service as well as having my computer back and so well fixed! Thanks!
Not sure about the other five star reviews. As far as I saw there was only Andy working there so not sure about reviews talking about 'they'. Short term hard drive fix which of course went wrong again a couple of months later, paid £105! Now have to pay again for it to be properly fixed by someone who actually knows what they're doing. Accused me of lying about the Samsung charger I brought in with the tablet - I never got it back. He never solved the problem with my tablet just talked to me like I was an idiot. All very strange, won't be going back
I had a problem with my dc jack port. It wasn't accepting any power and so my laptop wasn't turning on. He fixed it at a decent price. Cheaper than what was quoted originally. He fixed it quicker than anyone else I rang also. He's friendly, approachable and listens to your problems. I'll definitely use him again. Thanks again, its nice to have a working laptop.
I brought pc parts to build my first pc and found I was really not built to make it myself. After butchering the job I looked on google and found this place. I wasn’t sure if they would build my pc for me but they accepted the job and got straight to work. In a couple of days it was done and it was a fairly low price for how badly I had messed up
Extremely pleased with Andy's service and price. My laptop kept turning off....it was a tricky problem to fix and needed a new motherboard which Andy sourced and sorted for a very reasonable price. Very happy!
Andy saved my live! I just could not get my PC to boot up. Andy sorted it - sorted it well, sorted it quickly and at a good price. With a couple of days I was up and running again. Good value, courteous, helpful service - thanks Andy!
HONEST. FAST. RELIABLE. -- Andy was absolutely a gem. My computer was just acting up, probably overheated and didn't want to turn on again for a few days.It suddently started working again just fine. He checked everything and only charged me a song and a dance for all his time spent checking and trying to re-create the issue.He could have easily charged me more, or stuck a new label on my CPU and said he had replaced it -- but he didn't. This guy is honest and really great.
I have found over the years positive -swift work from Andrew solving any issues or problems that I have had. I am Very Happy with the Quick services provided and more than expected with the speed matters are resolved.I recommend for a reliable and affordable Service without a doubt
Apologies for taking a couple months to put this review on; I asked Andy about doing a review, not the other way, him encouraging me. Andy successfully repaired my 8 year old 15 inch Macbook Pro. This was back in late October/early November. I can confirm it is still working fine and the price paid was a fraction of a significant Apple certified repair company I used 18 months ago. Andy is likeable with an unassuming manner, when I asked him to email me with the cause of the problem and what he did to remedy the fault, he gave a detailed account of the actions he carried out. I was pleased with his thorough reply. The last thing I want to say is that his repair shop is easily accessible from my town of Thornbury, come off junc 3 M32 and enter via St Philips Causeway/Days Rd., 20 mins.
I left a water damaged laptop with Adrian to fix. He tried to fix it without changing any major components. After finding the motherboard having water damage he quoted me a price for it and the labour. I decided the laptop wasn't worth repairing and left it with him to be used for parts. He's up-front and transparent about the damages and the costs. I would highly recommend
Cracked my new laptop screen. First person who looked at it kept it a couple of days and said they couldnt fix it because they couldnt get the screen and also couldn't separate it for the fix. Took it here and within a few hours got a call to say they could get the screen. Had to wait for it to come in but i had my laptop back with a new screen in under a week. Also gave me a small discount which was great. Thanks Andy!
I poured a cup of tea into my laptop and Andy was persistent in trying to find ways around the problem. He kept in regular contact and found a solution where I don't think others would have. It was all a great experience!
Perfect customer service. Laptop touchscreen was cracked and my back casing had disconnected from hinge. Here it only took a week and a half and was a really good price to replace. Recommend PC Dial a Fix highly.
Initially, I was quoted 60 GBP for a broken hinge for my dell laptop. I was quoted this price two times, with the first one being over the phone and the second when I visited the shop to drop my laptop off. After two days, I get a text message from Andy, saying that my laptop needs a hinge replacement and its gonna cost 90 GBP. Given the circumstances, I could not do anything else but to accept this, as he would have charged me for the check. Such a rip-off! I would stay away from this! Different price at the beginning, and then a 50 % surcharge on top of that. And all that for replacing a hinge! I would not recommend it! Unprofessional service!
Andy was super kind and helpful. He replaced my faulty drive within 3 days of me bringing my laptop to him and even went above and beyond with some recommended improvements to make it faster and keep it running for longer. Great service! 🙂
Went in for a laptop screen replacement which was done to a high standard and ended up £20 less than was originally quoted. Had to ring up to see if it was ready rather than be told it was ready, but happy with the overall service
Friendly and professional service at reasonable price. Andy fixed my laptop very quickly and kept the cost of fixing down as per my request. I would happily recommend them and I will definitely get back to Andy I'd I ever have an issue with my computer.
Phoned explained the issue and arranged a time to drop of my computer to be fixed. Drove across town the next day to drop it off at said time - rang buzzer and no one answered. Rang phone, the guy answered and obviously pretended he couldn't hear me, then continued to screen my calls while I was stood outside. When I gave up and drove home, the guy rang me and tried to feed me some BS excuse rather than manning up and telling me he forgot. Unprofessional waste of time
Had an issue with an old PC (around 6 years old), took it into Andy and we went through what might have gone wrong. Andy said could be a number of things and he would take a look the following week. Messaged me back to say the Motherboard had gone and it would be unviable to fix due to the age. Andy took the hard drive out for me as I have a hard drive dock and didn't charge me a penny. He disposed of my old PC as he might have some use in time of the parts which I was more than happy with. I would have no hesitation recommending PC Dial A Fix and Andy, and, if I have a problem again with my PC this is my first port of call. Great company and person.
Highly recommended service. Andy did a fantastic repair job on our 7 year old laptop which is now working as well as when first purchased. Repair and upgrade of laptop to Windows 10 was all done quickly and at a very reasonable price. Thank you 🙂
Great service provided by Andy. He fixed a problem with the wi-fi on my laptop quickly and for a reasonable price. He kept me fully informed regarding what was happening with the repair and when I would get the laptop back.
Andy replaced my hard drive on my laptop after my computer stopped working. He kept me up to date with his progress throughout. He diagnosed the problem and fixed my laptop super quickly. I dropped it off on a Saturday and had it back Monday morning. Very reasonable price as well, you won't find anywhere cheaper. Thanks Andy!
Don't go to this shop WITHOUT CALLING PRIOR, this man shows opening hours until 6pm but he closes his shop at random hours if he "works on a outcall". Don't waste your time going at your convenience, make sure you check if the owner will be there.
Andy responded to my plea for help and sorted out my thorny tech issue quickly for a very reasonable charge. I will be back for sure, when the next problem crops. Personable and personal service at its best!
I emailed a few places for a repair needed on my MacBook - Andy was the fastest of to reply to me initially and to reply to any of the follow up emails, and gave me a range of options for different types of screen replacements he could do that other places did not offer. Repair job was done perfectly, highly recommend!
Had an issue with my laptop and these guys sorted the problem in no time. A swift and friendly service. If I have any further IT problems, I will definitely give PC Dial a Fix a shout first. A big thumbs up!